Faq Returns & Refunds

HOW DO I RETURN?

You can return an item within 14 days from the date of delivery, you will be refunded to your account according to your chosen method of payment. The shipment fees will not be refunded.

The product must be returned to the Seller, intact, unused, washed, stained or damaged and must be returned in the original packaging, complete in all its parts (including packaging and any documentation and accessories).

You just have to contact us to the following e-mail: and follow our instructions.

Faq Returns & Refunds
Vintage Jokes - Valentina Giovando
ultima modifica: October 1st, 2021
da Valentina Giovando

WHAT SHOULD I DO IF I RECEIVE AN INCORRECT OR DEFECTIVE ITEM?

If you have received a wrong item or defective item please write immediately to this e-mail address: with the following information:

  • Your name
  • Your order number
  • Product name as stated on your order confirmation email
  • Picture of the defective/wrong item

We will send you the correct piece at our own cost and, according to the situation, we will organize the return of the defective/wrong item.

Faq Returns & Refunds
Vintage Jokes - Valentina Giovando
ultima modifica: October 1st, 2021
da Valentina Giovando

CAN I EXCHANGE AN ITEM?

If you are not happy with your choice of items, you can simply return your item and order a new one. 

Your refund will be processed once we’ve received your unwanted items.  Shipping cost won’t be refunded.

Faq Returns & Refunds
Vintage Jokes - Valentina Giovando
ultima modifica: October 1st, 2021
da Valentina Giovando

WHAT IS YOUR RETURNS POLICY?

All Vintage Jokes products can be returned within 14 days of receipt at your own cost.

We will refund you the cost of the item, shipping cost will not be refunded.

We strongly suggest to keep any receipt number the courier/postal service will give you, as a proof of postage.

Faq Returns & Refunds
Vintage Jokes - Valentina Giovando
ultima modifica: October 1st, 2021
da Valentina Giovando

HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

We aim to process and refund your return ASAP, but on occasions it may take longer for your return to be processed and your refund to reach your account.

If you haven’t received a refund and it has been more than 28 days since you posted your returns then please contact us to the following e-mail address: with a picture of your proof of postage receipt.

Faq Returns & Refunds
Vintage Jokes - Valentina Giovando
ultima modifica: October 1st, 2021
da Valentina Giovando

DO YOU REFUND THE DELIVERY CHARGE?

Unfortunately we do not refund delivery charges on any orders. 

Faq Returns & Refunds
Vintage Jokes - Valentina Giovando
ultima modifica: October 1st, 2021
da Valentina Giovando

CAN I RETURN MORE THAN ONE ORDER IN ONE PARCEL?

We prefer that you keep your orders separate, as returning more than one order in a parcel may delay your refund.

Faq Returns & Refunds
Vintage Jokes - Valentina Giovando
ultima modifica: October 1st, 2021
da Valentina Giovando
Faq Returns & Refunds Vintage Jokes - Valentina Giovando ultima modifica: October 1st, 2021 da Valentina Giovando